Our Policies

Exchanges/Refunds…

Unwanted goods may be returned for a refund or exchange.  Refunds will be made against the original form of tender except in respect of purchases made by cash or gift voucher/gift card which will be refunded by way of a shopping credit.

We strongly recommend that you use registered post, recorded delivery or another secure method of delivery, retaining the receipt until you have received credit for your return. We regret that we cannot be held responsible for non-delivery of returned goods

Delivery…

We endeavour to deliver within 10 working days of your order being placed unless alternative dates are stated in the product description, this is subject to goods being in stock.
Due to unprecedented demand we are unable to guarantee delivery earlier than this time frame.

Privacy Policy…

We are strongly committed to safeguarding customers privacy on this web site. We operate under the following strict privacy policy:

The only information we obtain about our customers is information we need to process credit card charges for purchases. The information collected is never revealed, sold, or made public for any reason.

Personally identifiable information provided by customers (name, email or home address, etc.) is never disclosed to any individual or business.

Security…

We use a variety of security measures including encryption and authentication to protect the loss, misuse and alteration of your personal information under our control.

Choice/Opt-In

Our site gives users the opportunity to opt-in to receive communications from us. You can be assured that we never reveal, sell, or make available your email address to anyone for any purpose. This site also gives users options for removing their information from our database in order to stop receiving our communications.

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